Digitalization
8 min read

How to measure your cultural transformation's advancement in 4 simple steps

Published on
September 3, 2019

When working on an #OrganizationalCulture change, we need to expect things to evolve slowly and people to be skeptic.

With this in mind, it is important to plan for frequent #communication about the evolution of key metrics as the result of the #ChangeManagement efforts. This will show how the values, beliefs, and behaviors that make up your company culture are shifting so that all stakeholders understand that change is for real.

The key will be to find areas with positive energy and motion and communicate the results to encourage others to pay attention and join in

Here are four types of measurements that you can track during the cultural-change process :

  • Program/rollout KPIs: these will help share what is going on since the program kick-off
  • Anecdotes and personal stories: sharing how some of the new behaviors are being shown and result in positive outcome is particularly important, as it will help people identify examples of how to change their own habits. Use #storytelling as much as possible to share examples
  • Behavioral KPIs: ask employees about the change-program and how they perceive the effects of the #transformation in their daily work
  • Business KPIs: measure business metrics that may be affected directly or indirectly by the spread of the new behaviors

How to define the right KPIs

  1. Establish your metrics before launching the #ChangeProgram
  2. Ask for inputs from different stakeholders to ensure that you are using the right KPIS to track advancement and communicate frequently
  3. Ensure that the metrics that the organization wants to use can be measured with the needed frequency and with a repeatable process that is not too complicated
  4. Ensure leadership can speak about the program and its effects and that they are knowledgeable and can share some of the examples and metrics. This will help with credibility and engagement

Are you an HR leader ? Do you need to kick-off a cultural change to support your organization's transformation ? … Not sure where to start ?

Contact us for a complimentary discussion on Business Transformation and Cultural Change. We will be happy to brainstorm with you on how to achieve this important goal and develop a plan that suits your specific needs to support your company growth.

Contact Bee'z Consulting

beez_admin

Transform Your
Healthcare Organization

Are you in one of these situations ?

A hospital looking for increased performance, frictionless digital processes and/or optimized infrastructure management…
A clinic suffering from evolving healthcare demands and a competitive markets...
A healthcare institution facing chronic understaffing, poor retention and/ or declining wellbeing of their specialized healthcare workers...

These challenges are not new, we all know it.Discover how our agile and collaborative solutions can drive growth and improve patient outcomes.

Discover Our Latest Blogs

Stay informed with our insightful blog posts.
View all
Ways of working
8 min read

What is collective intelligence?

Like any tool, organizations must understand both the potential of collective intelligence and its limitations to maximize its impact. This article presents the essentials to know about this very powerful lever.

Read more
Change Enablement
10 min

The Role of Sponsorship in Successful Change Management Initiatives

In today's fast-paced business environment, change is essential but challenging. Effective sponsorship from top executives is crucial for successful change management. Sponsors, typically high-level leaders, provide active and visible support, communicate the vision, and ensure necessary resources. Their involvement boosts employee engagement and facilitates the adoption of change. This article explores the role of sponsorship in driving change, highlights its impact, and presents strategies for cultivating effective sponsorship, such as selecting the right sponsor, building a support coalition, and maintaining clear communication. Overcoming challenges like resistance and mitigating risks through proactive leadership are also discussed.

Read more
Agile
10 min

Adopting an Agile Culture and Practices in Healthcare: Challenges and Solutions

The healthcare sector is complex and constantly evolving, necessitating high-quality, safe, and affordable care. Agile methodologies, rooted in flexibility, teamwork, and continuous adaptation, can enhance healthcare by optimizing resources, managing disruptions, and fostering collaboration. Implementing agile practices like cross-functional teams, daily stand-ups, and feedback loops can improve operational efficiency and patient satisfaction. However, challenges such as regulatory compliance, resistance to change, and interdisciplinary communication must be navigated carefully. Adopting agile in healthcare requires customization to fit specific needs, effective change management strategies, and ensuring compliance without compromising agility.

Read more